Terms of service
Welcome to meiglam. These Terms of Service (“Terms”) govern your access to and use of the website located at https://meiglam.com and any products, features, content, or services provided through the website (collectively, the “Service”).
Throughout these Terms, “meiglam,” “we,” “us,” and “our” refer to the operator of the meiglam online store. “You” refers to any visitor, customer, or person using the Service.
By accessing our website or purchasing from us, you agree to these Terms. If you do not agree, please do not use the Service.
1. Eligibility
You must be at least the age of majority in your state, province, or country of residence to use this website or place an order.
If you allow a minor to use the Service, you are responsible for supervising their use of it.
2. Online Store Terms
You may not use our products or Service for unlawful or unauthorized purposes.
You must not:
- Violate applicable laws or regulations;
- Infringe our intellectual property or the rights of others;
- Submit false, misleading, or fraudulent information;
- Upload viruses, malware, or harmful code;
- Attempt to gain unauthorized access to our systems;
- Scrape, reproduce, resell, or exploit the Service without permission;
- Interfere with the security or operation of the website.
We may suspend or terminate access when we reasonably believe these Terms have been violated.
3. Product Information
We make reasonable efforts to display product descriptions, colors, measurements, materials, and images accurately. However, colors and appearance may vary depending on lighting, photography, screen settings, and manufacturing batches.
Measurements may have minor variations due to manual measurement or production processes.
We reserve the right to:
- Update product descriptions without prior notice;
- Limit the quantity available for purchase;
- Discontinue products;
- Limit sales by person, household, geographic area, or jurisdiction;
- Correct pricing, inventory, or product-information errors.
4. Prices and Payment
Prices are displayed in the currency shown at checkout. Unless expressly stated otherwise, prices may not include taxes, customs duties, import fees, or other government charges.
You agree to provide complete and accurate billing, contact, and payment information.
Payments are processed by third-party payment providers. We do not directly store complete payment-card details.
We may change prices at any time. Price changes will not normally affect orders that have already been accepted, except where a clear pricing error has occurred.
5. Orders
Submitting an order does not guarantee acceptance. An order is accepted when we send an order confirmation or begin processing the order.
We may refuse, limit, or cancel an order for reasons including:
- Product unavailability;
- Incorrect pricing or product information;
- Suspected fraud or unauthorized payment;
- Shipping restrictions;
- Unusually large quantities;
- Suspected resale or commercial distribution;
- Incomplete or inaccurate customer information.
If we cancel a paid order, we will refund the amount collected for the canceled items.
6. Order Changes and Cancellations
Contact support@meiglam.com as soon as possible if you need to change or cancel an order.
We cannot guarantee changes or cancellations once an order has entered processing or has been shipped.
7. Shipping
Shipping times are estimates and are not guaranteed. Delivery may be affected by customs inspections, weather, carrier delays, public holidays, incorrect addresses, or other circumstances outside our reasonable control.
Please review our Shipping & Delivery Policy for additional information.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy. Certain products may be non-returnable for hygiene, safety, personalization, or final-sale reasons.
9. Promotions and Discount Codes
Promotional offers:
- May have separate conditions;
- May be limited to specific products, customers, or periods;
- Cannot be exchanged for cash;
- Cannot normally be combined unless expressly stated;
- May be canceled if obtained or used fraudulently.
Only one discount code may be used per order unless otherwise indicated.
10. Intellectual Property
All website content, including text, graphics, product images, logos, icons, videos, designs, and software, belongs to meiglam or its licensors and is protected by applicable intellectual-property laws.
You may use the website only for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
11. Customer Content
If you submit reviews, photographs, feedback, suggestions, or other content, you confirm that:
- You own or have permission to use the content;
- The content is accurate and lawful;
- The content does not violate another person’s rights;
- The content does not contain malicious software.
You grant meiglam a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that content in connection with our business and marketing, subject to applicable law.
We may remove content that is unlawful, misleading, offensive, or otherwise inappropriate.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment processors, carriers, analytics providers, and social-media platforms.
We are not responsible for the content, security, availability, or privacy practices of third-party services. Your use of those services may be governed by separate terms.
13. Disclaimer of Warranties
To the maximum extent permitted by law, the website and Service are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.
Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
14. Limitation of Liability
To the maximum extent permitted by law, meiglam and its officers, employees, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Service or products.
Where liability cannot be excluded, our total liability will not exceed the amount you paid for the product or order giving rise to the claim, unless applicable law requires otherwise.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold meiglam harmless from claims, losses, or expenses arising from your unlawful use of the Service, your violation of these Terms, or your infringement of another party’s rights.
16. Governing Law
These Terms are governed by the laws applicable in the jurisdiction where the legal operator of meiglam is established, without limiting any mandatory consumer protections available in your country or region.
17. Changes to These Terms
We may update these Terms when our services, business practices, or legal obligations change. The revised version will be posted on this page with a new “Last Updated” date.
Your continued use of the Service after an update means that you accept the revised Terms, to the extent permitted by law.
18. Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.
19. Contact
Questions about these Terms may be sent to:
Email: support@meiglam.com
Website: https://meiglam.com