Contact Us

We’re here to help.

For questions about products, orders, shipping, returns, refunds, or account information, contact the meiglam customer-support team.

Customer Support Email:  support@meiglam.com

We aim to respond within 1–2 business days. Response times may be longer during weekends, public holidays, promotional periods, or periods of unusually high demand.

To help us resolve your request quickly, please include:

  • Your full name;
  • Order number;
  • Email address used to place the order;
  • A clear description of your question or issue;
  • Relevant photographs or videos, if the product arrived damaged, defective, or incorrect.

Please do not send complete credit-card information or account passwords by email.

If you have not received our reply, please check your spam or junk folder before contacting us again.